Shipping policy

Order Processing & Fulfillment

Orders are processed and shipped Monday through Friday, excluding major holidays.

Once your order has been packed and handed off to the carrier, you’ll receive a shipping confirmation email with tracking information.

Carrier Changes

To ensure the most reliable and efficient delivery, we reserve the right to change carriers when necessary for better service accuracy, tracking, or delivery performance.

This does not affect delivery timelines or order fulfillment priority.

Shipping Timelines

Delivery times vary based on carrier, service level, and destination. Estimated delivery dates provided at checkout or via tracking are not guaranteed and may be affected by carrier delays, weather conditions, or peak shipping periods. We aim to ship out 1-2 business days after order is processed, excluding holidays.

Lost, Stolen, or Delayed Packages

Once an order has been handed off to the shipping carrier, responsibility for delivery transfers to the carrier.

• Flora Noctis Vampire Repellent Inc. is not responsible for lost, stolen, or delayed packages once the carrier has confirmed possession.
• If your tracking shows an issue, please contact the carrier directly using the provided tracking number.
• If you need assistance locating tracking details or initiating a carrier inquiry, you may reach out to us at support@vampire-repellent.com, and we’ll do our best to help guide you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders shipped to an incorrect address due to customer error may not be recoverable.

Questions?

If you have any questions about shipping, fulfillment, or delivery status, contact us at support@vampire-repellent.com